Question 1

What is status matching with MSC Cruises?

Accepted Answer

Status matching with MSC Cruises is a program that allows members of other cruise loyalty programs to receive equivalent status benefits in the MSC Voyagers Club loyalty program. This allows members to enjoy benefits such as priority boarding, discounts on cruises and onboard purchases, and exclusive events and amenities.

Question 2

Which loyalty programs are eligible for status matching with MSC Cruises?

Accepted Answer

MSC Cruises accepts status match requests from members of other cruise loyalty programs, including but not limited to: Carnival Cruise Line's VIFP Club, Royal Caribbean's Crown & Anchor Society, and Norwegian Cruise Line's Latitudes Rewards.

Question 3

How do I request a status match with MSC Cruises?

Accepted Answer

To request a status match with MSC Cruises, you will need to fill out an online form on the MSC Voyagers Club website. You will be required to provide proof of your current loyalty program status, such as a screenshot of your member account or a copy of your membership card.

Question 4

What are the benefits of status matching with MSC Cruises?

Accepted Answer

The benefits of status matching with MSC Cruises include a range of perks depending on your matched status level, such as priority boarding, onboard discounts, exclusive events and amenities, and more. Higher status levels also provide additional benefits, such as free cabin upgrades and onboard credits.

Question 5

How long does it take to receive a response to a status match request with MSC Cruises?

Accepted Answer

It typically takes 7-10 business days to receive a response to a status match request with MSC Cruises. If you are approved for a status match, your new status level will be effective immediately and will remain valid for up to two years.

Question 6

Can I keep my existing loyalty program status while participating in MSC Voyagers Club?

Accepted Answer

Yes, you can keep your existing loyalty program status while participating in MSC Voyagers Club. However, you will not be able to earn points or benefits in both programs simultaneously. You will need to choose which program to earn points and benefits in for each cruise you take.

Question 7

Are there any restrictions or limitations to status matching with MSC Cruises?

Accepted Answer

Yes, there are some restrictions and limitations to status matching with MSC Cruises. These may include restrictions on which loyalty programs are eligible, limitations on the number of times you can request a status match, and restrictions on which status levels are eligible for a match. Additionally, MSC Cruises reserves the right to modify or cancel the status matching program at any time without notice.

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