Every day, thousands of high-value travellers around the globe are seeking a new brand experience.
Some of these travellers are changing jobs, relocating to a new city, or simply looking to test-drive a new brand.
The common theme with these travellers is that their value to the travel industry is in the top 2%, and they enjoy
the extra perks, benefits & status recognition that come with being a high-value traveller.
For these top customers who seek to try a new brand, the prefered method is to obtain a Status Match (equivalent loyalty tier recognition)
with the new travel brand, as the carrot to lure their spend and long-term business toward the new travel brand.
The travellers' inquiries to obtaining a Status Match often lead to disappointment, as most travel brands are not equipped to accommodate the onboarding of high-value customers.
When high-value travellers requesting a Status Match are ignored by brands, told that 'they don't offer status matches', or 'the campaign ended',
this arrogance by the brand almost always results in a lost customer - for life. The brand damage at that moment of resistance can be permanent.
Despite Status Matching having been around for 20+ years, the customer experience around the process for travellers to obtain
a Status Match is appalling. When you consider that an elite status holding traveller is worth between USD 2,000 - USD 50,000+
in annual sales, you start to wonder if travel brands understand the value of loyalty cards. These high-value travellers spend
more frequently, at higher prices, and buy in to the travel brand ecosystem through co-brand credit cards and miles earning opportunities that drive additional revenue to the travel loyalty brand.
As travel brands are not equipped to deal with a constant stream of onboarding thousands of high-value travellers each year,
we decided enough was enough - and the StatusMatch.com brand was born.
Our mission is to connect high-value travellers with world leading brands.
- For travel brands, the platform is a fast, simple method for loyalty program operators to onboard new, validated, high-value customers within minutes, instead of weeks/months.
- For travelers, the platform represents choice and ease - with an easy, fast Status Match application process.
We do the heavy-lifting for travel loyalty program operators by verifying the customers who want to test-drive their brand, and
travellers love the fast, transparent, process that enables them to regain control of their loyalty.
Whether you're a traveller, an airline, or a hotel - we look forward to welcoming you on the StatusMatch.com platform.
CEO & Co-Founder